{"id":16974,"date":"2026-10-12T22:34:46","date_gmt":"2026-10-13T05:34:46","guid":{"rendered":"https:\/\/buenosdiasbcs.com\/?p=16974"},"modified":"2026-10-12T22:34:49","modified_gmt":"2026-10-13T05:34:49","slug":"concluye-secretaria-del-trabajo-curso-para-mejorar-la-atencion-ciudadana","status":"publish","type":"post","link":"https:\/\/buenosdiasbcs.com\/?p=16974","title":{"rendered":"Concluye Secretar\u00eda del Trabajo curso para mejorar la atenci\u00f3n ciudadana"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">La Secretar\u00eda del Trabajo, Bienestar y Desarrollo Social (STByDS) concluy\u00f3 el curso-taller \u201cBienestar Integral y Resiliencia\u201d, promovido por el Comit\u00e9 de \u00c9tica y Prevenci\u00f3n de Conflictos de Inter\u00e9s de la dependencia, con una duraci\u00f3n de 10 horas y orientado a mejorar las relaciones laborales y contribuir a una atenci\u00f3n m\u00e1s respetuosa y eficiente a la ciudadan\u00eda.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Durante la capacitaci\u00f3n, las y los participantes abordaron temas&nbsp;relacionados con la&nbsp;comunicaci\u00f3n laboral, liderazgo, manejo de emociones, respeto institucional, establecimiento de l\u00edmites saludables y resoluci\u00f3n de situaciones que pueden afectar la convivencia y el trabajo en equipo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al clausurar la actividad, el secretario del Trabajo, Bienestar y Desarrollo Social, Omar Antonio Zavala Ag\u00fandez, se\u00f1al\u00f3 que la calidad del servicio p\u00fablico tambi\u00e9n depende de la sensibilidad, el compromiso y la disposici\u00f3n para colaborar de quienes trabajan en las instituciones.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cQuienes trabajamos en el servicio p\u00fablico debemos contar con las herramientas necesarias para atender a la poblaci\u00f3n, pero tambi\u00e9n actuar con sensibilidad, respeto y disposici\u00f3n para colaborar. La capacitaci\u00f3n debe reflejarse en un trato digno y una respuesta oportuna para quienes acuden a solicitar orientaci\u00f3n, apoyo o alg\u00fan servicio\u201d, expres\u00f3.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Como parte de los aprendizajes,&nbsp;cada uno de los&nbsp;participantes identific\u00f3pr\u00e1cticas que dificultan la comunicaci\u00f3n y la colaboraci\u00f3n, adem\u00e1s de adquirir herramientas para favorecer una convivencia laboral m\u00e1s sana y desempe\u00f1ar sus funciones de manera m\u00e1s efectiva.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En la clausura estuvieron presentes el subsecretario de Bienestar, Desarrollo Social y Humano, Juan Enrique Ramos R\u00edos; la procuradora de la Defensa del Trabajo, Claudia Leticia Hirales Meza; y representantes de distintas \u00e1reas de la STByDS y del Instituto de Capacitaci\u00f3n para los Trabajadores del Estado de Baja California Sur (ICATEBCS).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La Secretar\u00eda del Trabajo, Bienestar y Desarrollo Social (STByDS) concluy\u00f3 el curso-taller \u201cBienestar Integral y Resiliencia\u201d, promovido por el Comit\u00e9&#8230;<\/p>\n","protected":false},"author":2,"featured_media":16968,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-16974","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gobierno"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v28.6) - 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